FAQ
Getting Started
1 Who are you? What is Topupru?
Topupru is an authorized reseller of BIGO Live. We're open for diamond and gift card sales and customer support 24 hours a day, 7 days a week. You can find great deals here with low price and instant delivery.
2 Why are the diamond packages different on your website than what’s shown on the Reseller Page in the BIGO app?
The diamond packages shown on the Reseller Page in the BIGO app are just examples set by BIGO and don’t reflect what resellers have to offer.As a third-party diamond reseller, the diamond packages we have available to purchase are shown here on our website.
3 Is the BIGO diamonds of Topupru officially authorized?
Yes, Topupru is an official partner of BIGO. All BIGO diamonds sold are officially authorized. The BIGO platform also has a Topupru diamond exchange entrance. Please feel free to purchase.
4 Can I buy diamonds for someone else?
Yes, just fill in the BIGO ID of others when placing an order.If you buy the gift cards, you can give the code to your friends.
5 When is the customer service online?
Topupru customer service is 7X24 hours customer service, ready to serve you at any time.
